Charlie was very knowledgeable in the car we purchased. He was also training a new salesman which he was very patient and calm. He was a very good trainer and seemed to let him learn by letting him take full control however correcting and coaching him when needed. Very pleasant buying experience. We first got there and asked for time alone and Charlie did it without hesitation letting us pick a car without pressure which more sales people should do. Let us breathe before committing a lot of money. Great buying experience.