Hi Debra! Thanks for taking the time to tell us about your recent servicing experience. We always strive for five stars, so if there is anything you feel we could have done differently, please do let us know!
I would like to acknowledge Bob the Service Manager immense input in getting the problem in my car resolved, also Stephanie whose knowledge and attitude towards her work is on an entirely different level���..I am incredibly pleased with the quality of customer service provided by Team Rossi ���Thank you
Hi Yarmile! Thank you for your kind review; we are happy to pass along your comments to Bob, Stephaney and the rest of the team here at Rossi Chevrolet Buick GMC! We look forward to your next visit! Take care!
I felt like I was working with people who cared and not people who were just trying to make the deal. The sales team communicated and were honest. They listened and did what they could to make my wishes a reality.
Hi Eric! Thank you for taking the time to leave a review. We appreciate your kind words and 5 star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I was one of the last appointments on a long holiday weekend, the job as I learned was quite simple but the results were unfortunately a bit less than stellar. With multiple accessories purchased, not all fit together perfectly without a bit of finessing, the tech didn't take the time to do this and resulted in a poor reflection of professionalism for the whole Rossi dealership. I personally corrected the problem over the long weekend and now realize the service I paid for was sub-par after seeing how simple it truly was to remedy the situation.
Not happy I wasn't told person replacing the air bag cracked the dash. I would not expect Rossi to replace a dash on a 15 year old truck. But I do feel I should have been told. No way any Dealer would work on a air bag replacement with a cracked dash, right where the air bag is, without checking with customer to make sure he was aware.