668 Reviews Found
Confirmed Service Customer
Great professional helpful and knowledgeable staff
Jason M.
BELVIDERE
Business Response
Hi Jason! Thanks for taking the time to tell us about your recent experience. We appreciate your kind words and five-star rating!
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Business Response
Hi Dallas! Thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Great that they alerted us to the issue. In addition they correctly waived the charge for the fix since it was originally found when under warranty.
Debra P.
WASHINGTON
Business Response
Hi Debra! Thanks for taking the time to tell us about your recent servicing experience. We always strive for five stars, so if there is anything you feel we could have done differently, please do let us know!
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Business Response
Hi Robert! Thanks for taking the time to leave a review. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
SERVICE IS EXCELLENT AS ALWAYS KEEP UP THE GOOD WORK
Richard T.
CALIFON
Business Response
Hi Richard! Thank you for taking the time to leave a review. We appreciate your kind words and 5 star rating!
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Business Response
Hi Darryl! Thank you for taking the time to leave a review. We're glad you had such a positive experience with us!
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Confirmed Service Customer
I would like to acknowledge Bob the Service Manager immense input in getting the problem in my car resolved, also Stephanie whose knowledge and attitude towards her work is on an entirely different level���..I am incredibly pleased with the quality of customer service provided by Team Rossi ���Thank you
Yarmile S.
EAST STROUSBURG
Business Response
Hi Yarmile! Thank you for your kind review; we are happy to pass along your comments to Bob, Stephaney and the rest of the team here at Rossi Chevrolet Buick GMC! We look forward to your next visit! Take care!
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Confirmed Service Customer
Very professional and great service and helpful with questions.
Arthur L.
HIGH BRIDGE
Business Response
Hi Arthur! Thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future. Take care.
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Confirmed Sales Customer
Best buying experience I have ever had, all other dealers should train at Rossi!!
William M.
CREAM RIDGE
Business Response
Hi William! Thanks for taking the time to tell us about your recent buying experience with Mark. We appreciate your kind words and five-star rating!
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Confirmed Service Customer
Staff was understanding in my issues w/the car & fixed the problems.
Susan G.
OLDWICK
Business Response
Hi Susan! Thanks for taking the time to tell us about your recent servicing experience. We appreciate your kind words and five-star rating!
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Confirmed Sales Customer
no pressure, answered all my questions, told me ro call with any other questions
Nancy B.
WASHINGTON
Business Response
Hi Nancy! Thanks for taking the time to leave a review. We want all our clients to have a comfortable and stress-free experience with us and we're glad that was the case!
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Business Response
Hi Edward! Thanks for taking the time to tell us about your recent servicing experience. We appreciate your five-star rating!
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Confirmed Sales Customer
I felt like I was working with people who cared and not people who were just trying to make the deal. The sales team communicated and were honest. They listened and did what they could to make my wishes a reality.
Jessica R.
HONESDALE
Business Response
Hi Jessica! Thanks for taking the time to tell us about your buying experience with Mark and the team. We appreciate your kind words and five-star rating!
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Business Response
Hi Sally! Thanks for taking the time to tell us about your recent servicing experience. We appreciate your kind words and five-star rating!
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Business Response
Hi Eric! Thank you for taking the time to leave a review. We appreciate your kind words and 5 star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had my truck in for servicing recently, and the staff is always friendly and welcoming. I always appreciate this and it's one of the main reasons I take all of my Chevys to Rossi!
Donald B.
WASHINGTON
Business Response
Hi Donald! Thanks for taking the time to tell us about your recent servicing experience. We appreciate your kind words and five-star rating!
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Confirmed Service Customer
I was one of the last appointments on a long holiday weekend, the job as I learned was quite simple but the results were unfortunately a bit less than stellar. With multiple accessories purchased, not all fit together perfectly without a bit of finessing, the tech didn't take the time to do this and resulted in a poor reflection of professionalism for the whole Rossi dealership. I personally corrected the problem over the long weekend and now realize the service I paid for was sub-par after seeing how simple it truly was to remedy the situation.
Thomas D.
WASHINGTON
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Confirmed Service Customer
I had my cars first oil change. the dealership has a nice waiting room and the work was completed in a timely fashion
Scott G.
SOMERVILLE
Business Response
Hi Scott! Thank you for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! Have a great day!
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Confirmed Service Customer
Not happy I wasn't told person replacing the air bag cracked the dash. I would not expect Rossi to replace a dash on a 15 year old truck. But I do feel I should have been told. No way any Dealer would work on a air bag replacement with a cracked dash, right where the air bag is, without checking with customer to make sure he was aware.
Daniel R.
LONG VALLEY
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Confirmed Sales Customer
Kevin and Todd were exceptional, the buying experience couldn���t have went any smoother, left dealership with no stress.
Guy A.
LONG POND
Business Response
Hi Guy! Thanks for taking the time to tell us about your recent buying experience with Kevin and Todd. We appreciate your kind words and five-star rating!