I was surprised about motor vehicle fees not being included in my pricing. I was told it was explained to me, however I do not remember. Additionally, I���ve worked with other dealerships in the past that have offered additional oil changes as a courtesy on top of the one that GM offers. I was very disappointed to find out that this is not something that is offered. Besides that, the sales staff worked hard to get me what I wanted and even found a vehicle that had more options than what I wanted that didn���t result in an increase in monthly pricing. They still honored our agreement.
I had emergency warranty work that needed to be done to my 2017 Canyon. I showed up to the service department first thing in the morning without an appointment, and John, the service representative, was great. He got my vehicle in for that afternoon and was able to provide me a loaner car so I could get to work and to my daughter's state championship basketball game that evening. The next day my vehicle was ready as promised. I would highly recommend Rossi Chevrolet Buick GMC to a friend, family member, or colleague due to their excellent sales team and their outstanding service department.