Ran over cone in travel lane on Route 78 and later that evening the check engine light was illuminated. Called dealership the next morning and phone and my questions were answered by Chris. Appointment made for my first available date. Car checkup was completed within 15 minutes and next steps throughly explained.
Everyone is so polite and willing to help. It was a real pleasure having my service done there. They asked me if I was having any problems and did their best to adress my concerns. Very helpful and knowledgeable.
Hi James, thank you so much for your positive comments about Mark and the Rossi Chevrolet Buick GMC team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (908) 689-0224 to discuss your concerns, as your satisfaction is of utmost importance to us.
Every experience with Rossi has been a fairy tale, especially considering the industry they are in that is usually filled with distrust. It is truly enlightening to feel comfortable and safe with the services offered at a dealership. Rossi breaks the mold on dealerships/service centers.