The Sales and Staff were very well educated and knowledgeable of their vehicles. Not only friendly but concerned for my needs and well being. Seemed like the the sale was secondary and how the vehicle fit my life was the forerunner. They made me very comfortable in an overwhelming process of buying a new vehicle, being I am a single woman and had my old truck since 2005. I highly recommend Rossi, beautiful experience. Thank you!
The dealership was fine - and I appreciate Pat's updating me. My only concern was, my car was in the shop for 18 days because they were waiting for a part. If the car wasn't under warranty, then I would have had to rent a car for that time. Not a good look for GM, especially since I was told there were multiple cars that we there longer than mine.
My phone has actually been able to be paired with the car at last. Michael was determined it was going to work. Sunset Buick in Sarasota, Florida never was able to do it, after repeated tries. Car also needed emissions parts plus the air conditioner was broken, all at only 3900 miles. So thankful for the caring people at Rossi.
Rossi Chevrolet has hired exceptional people and they have exceptional service. Before Rossi, I never went to a dealership before and now I rely on Rossi to maintain my Chevy. I really appreciate your expertise and helping me plan my budget letting me know what my next visit should cost. Thanks for all you do!
Rossi is the worst dealership. Not trust worthy. Never fixes car correctly. I will never buy a Chevy product ever again. Trading in my crappy Cruze and buying a new Ford at Smiths right across the street. Dont call me dont bother me done with Rossi.....
We are sorry you seem to be unhappy with your Cruze and our service department. We strive for excellence, and are disappointed to hear that you received anything less. In regard to your recent service visit, the final cost was actually less than we originally quoted. We are always sorry to loose customers but we hope you are happier with your next car.
My Buick Enclave broke down in the dealership driveway. I was driving when indicator lights came on. Since I was driving right past the dealership, I stopped in to make a service appointment. Five days later, my car was fixed and back on the road. Improvement to review: More auto technicians to make service appointments faster.
took the vehicle in for an oil change, tire rotation and a ticking noise in the engine on the right side. They did the routine service and found a faulty lifter, which was replaced under warranty. Ticking noise gone
Everyone there is amazingly nice especially Charlie. When you get a car you become part of the family. Everyone is friendly and they make getting into a car as easy as possible! I would recommend this place to anyone I meet even if we have to come 2.5 hours from NY to get there. It’s completely worth it!
Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience with Charlie and the rest of the Rossi team. Have a great day and enjoy your new Trax!