Once again Rossi was a life saver for me. A strange message appeared on my dash indicating a problem with my abs and all wheel drive. I called Rossi when they opened in the AM. They took my car in immediately , made the repair and I was on my way. This was an emergency as I was to leave on vacation this next AM and I had to drive. All the staff at Rossi are fantastic. I appreciate how they take car of me and my car.
Had an existing oil change appointment however had a tire blow out the day before. I phoned the Rossi and they took care of everything. I arrived the next day - had my oil changed and a new tire put on.
My car didn't start at my friend's house. They came to tow my car about an hour. I received phone call about 2hrs later and the guy told me they got my car and what they trying to do and when. It was Dec 28 Fri. My car was fixed and came back on Monday Dec 31. New Years Eve!!! It was excellent service!!!
Our truck was in for the third time within 1000 or so (month and a half) for check engine light. 1st time-air intake heater box 2nd time-glow plug 3rd time- read generic code for check engine light which was for glow plug/heater box/etc...(not specific to any one thing) but still part of ignition system. Was then told it was a corroded ground on engine block which caused it to throw check engine light. Was then told not covered under power train warranty and charged $151. "Again...third time in 1000 miles" on each of prior times in dealership was told that the truck was given multi point inspection. How was corroded wires missed and why was I charged? Fyi each trip is 45 minutes each way. Would love to know why we were charged!!!!!