Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchased car that had faulty brakes. Brought to Rossi said brakes fine. Brought to mavis said brakes fine. Hit fence and damaged front of car. Took back to Rossi, found air vac brakes no good. Lucky I did not hit a person at college. Many times brakes not work in parking lot. On 2nd day of repair I Was not called by service dept to tell me car not fixed. Was not offered loaner car until 3rd day when we insisted. I drove my car for months with no cold breaks and no one believed me because I am a young new driver. I swear there was an angel looking out for me. I feel so lucky nothing really bad happened. I had to pay for repair. Rossi sold me a bad vehicle and put my life at risk. 😢
We are disappointed to hear that you did not have a more positive experience with us at Rossi Chevrolet Buick GMC. We'd like the opportunity to turn your experience around. Please reach out to us at (908) 364-2789 at your earliest convenience to discuss how we can turn this experience into a positive one.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Rossi Chevrolet Buick GMC and we hope to see you again soon! We sincerely value your business and look forward to your next visit!
I had a subwoofer and amplifier installed which was purchased from the Chevy web site. The web site indicated this would be a 1.5 hour installation, yet I waited for 4 hours at the dealership for install. This is probably not the fault of the dealer or the mechanic, but Chevy should have accurate times posted on their web site or the dealer should have told me it would be a much longer install so I didn't need to sit around for half a day. Upon leaving the dealership, I noticed an odd sound when I turned, and when I stopped or started. I finally figured out the sound was coming from the engine compartment, and upon lifting the hood, found a can of white lithium grease laying on the spare battery tray. Fortunately it stayed there and didn't damage anything. So, in the end the job was done, but there is certainly room for improvement.
The staff at Rossi was a pleasure to deal with. We were on a limited time frame and they were patient, thorough and not overwhelming. It was a car buying experience I felt comfortable with after I left the dealership. Thank you
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!