I was so scared when my check engine light came on and the staff at Rossi was there to make sure my car was safe not only for my but my granddaughter (who I bought car to have her in a safe vehicle when she was born and it has been the safest for her two years of life) thank you everyone at Rossi for making my first new car a success and keeping it safe still !
We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rossi Chevrolet Buick GMC!
Your satisfaction is important to us, so we want to sincerely thank you for choosing Rossi Chevrolet Buick GMC and we hope to see you again soon! We sincerely thank you for the positive review, and look forward to seeing you again soon!
My first of two service visits for my new Buick, and I couldn't be happier. Mike handled my appointment promptly and showed genuine interest in my opinion about the car. He explained what would be done during this first visit and about how long it would take. I sat in the customer lounge - where there was a coffee machine - and sat in the comfortable chairs, just reading my book until the service was concluded. Everything checked fine and Mike again reviewed was services were performed. He also assisted me with a question I had about the syncing my phone to the cars info center. The entire event was just under one hour and I was very satisfied.
Rossi has a very friendly atmosphere. They made me feel welcome as soon as I walked in. Bethanne Sebold listened to what I was looking for and helped me pick the car that fit my needs. Erik Penyak explained optional products and services available to me. I purchased protection for dents and dings, but did not feel pressured to buy all the optional products he explained to me. He was very professional. Overall I had a great experience at Rossi.
Thank you again for taking the time to let us know how we did. We hope you have a great day! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They did everything they could to make sure that when I left the dealership with my new car that I was happy. The team from Management, to Sales (Franco my go to salesman), the Service Department and Ashley who showed me how the OnStar and other toys worked were great!
Hi, we're happy you found our staff to be so supportive during your experience here at Rossi Chevrolet Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
I have been coming here for years. The first thing you notice is how clean the service area is. Plus the service is always top-notch. The staff is courteous and professional. The waiting room is very comfortable and coffee, water, and snacks are always available. On a one to ten scale I have to rate you an eleven!
We are thrilled working with Rossi...they go above and beyond to deliver customer satisfaction. this is our second new car this year, and went back based on our previous experience with Mark and the team
Hi, we are so pleased you enjoyed your visit to Rossi Chevrolet Buick GMC! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rossi Chevrolet Buick GMC!
Friendly, courteous and extreme helpfulness is what this dealership is all about! Even though we are about 11/2 hrs. away from this dealership, this is our second purchase and we are very pleased with our 2018 Chevy Equinox. We were greeted warmly by Mark Lutz our sales rep and during our duration were approached by many others like GM Managers Marty and Tom, Eric from Finance and our Tech Specialist Steve. Hats off to Mr. Rossi for such a great group of professionals who has made this a wonderful purchasing experience and where one feels like family. Small touches like a Birthday hello does make a difference!!! Thank You Everyone!
It was great! From the moment I walked through the door, til the moment I drove off with my new Z06, I was treated with professionalism and respect. No hard sales tactics or up selling. Mark Lutz is excellent. He made buying a new car an ezceptionally rewarding experience. I met the entire staff the day I purchased my car and they were all very pleasant and insanely well prepared. Every business should be run this way. Most highly recommended.