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Customer Testimonials We would love to hear from you! Contact Us (908) 320-4032 Dear Patti Sue, I am always exceedingly satisfied with the Service Department at Rossi. The staff is courteous, friendly, honest, prompt and patient. They explain any issues they detect with the vehicle in easy to understand terms and offer options to rectify the issues. The service and repairs are top notch. It is very convenient to have such a reliable place to have my vehicles serviced. Thank you and keep up the outstanding work. Sue Song I will most happily fill out a survey, and I am COMPLETELY satisfied with my service. Your gentlemen are always most cordial, and I certainly appreciate the timeliness of my service. Thank you,
Nancy Terhune Patti Sue, Thank you for the follow up. We were completely satisfied with the service we received from Rossi. Better than expected!! I will be happy to give you a great rating when the survey arrives from GM. Thanks again, Kathleen Miller Dear Patti Sue: As always, I was very satisfied with the service I received at Rossi's. I feel that I can count on things being done quickly and correctly each time I come in. Dennis Wolf Hi Patti Sue, I am always completely satisfied with your service dept and this visit with the Envoy was no different. Looking forward to completing survey for GM 110% satisfied. Walt Havens Patti, As it has been from day one almost six years ago, your service department has been terrific. From scheduling the appointment, to my needs, explaining any problems, relaxing in the waiting area or getting a lift home. And of coarse the work completed has always been right from the get-go. That group of people is a "real asset" for Rossi. Nancy & Tim Briarton To Rossi Chevrolet: My son and I want to thank you for all your help getting our 06 Chevy Silverado repaired under warranty. You came to our aid when the other dealership was less than honest and blew us off. We will remember how trustworthy and helpful the people at Rossi were when we are ready to buy our next vehicle. Thank You, Carolynn Vogel & Rusty O’Dell Dear Michael Rossi, Thank you again for your help with my 2005 Chevrolet Monte Carlo today. I was less than a half mile from my home when three lights appeared on my dashboard. As you know, I pulled off the road and called you. You didn’t hesitate to say come right in and we’ll see what we can do. On a Friday afternoon, before a holiday weekend, with no appointment, I received excellent and prompt service. The high standard of service that I’ve always received at Rossi Chevrolet Buick Pontiac GMC is the reason why I keep coming back to you to purchase my new cars. Your service department is outstanding. The gentlemen in your service department are always very patient and respectful. It is a pleasure to bring my car in for maintenance. Sincerely, Patricia Williamson John and I would like to thank everyone for making our first time purchase at the Rossi dealership such a pleasant experience. We so appreciate all of the efforts of everyone collectively for accommodating John with the new truck of his dreams. We hope that this new experience will be the beginning of a long time affiliation with all of you fine people. With our heartfelt thanks and appreciation for everything, John and Veronica Territo
Patti Sue: Thanks for the e-mail. I misplaced the survey but I have no problem at all in giving the highest rating - I took the Vibe in after hours and a salesman walked me back and provided me with the papers to complete for service. Service promptly called me the following morning, fully explained what needed to be done and the cost - right on the money. The work was done in a timely manner - actually, faster than I expected. Thanks. Alan Lowcher
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